Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
amandas1990
Newbie
‎02-07-2023 05:36 AM

Paramount Plus cancelled subscription

Jump to solution

Was charged for Paramount and the next day received a email saying my subscription was cancelled 😞 why take my money then cancel my subscription WTF

1 Solution

Accepted Solutions
RokuKariza-D
Retired Moderator
‎02-07-2023 07:11 AM

Re: Paramount Plus cancelled subscription

Jump to solution

Hello @Famandas1990

We're sorry to hear about the issue you're experiencing.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuKariza-D
Retired Moderator
‎02-07-2023 07:11 AM

Re: Paramount Plus cancelled subscription

Jump to solution

Hello @Famandas1990

We're sorry to hear about the issue you're experiencing.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos
Need Assistance?
Manage your subscriptions by logging into your Roku Account.