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DavidCLemon
Newbie
‎09-13-2022 08:58 PM

New order going to an old address

I just ordered a new Roku (streambar and subwoofer), and never got the chance to specify an address. It's slated to go to an address in California. It's large, so I won't have a reasonable way to get it to my new place in Hawaii. The website tells me to contact customer support, but doesn't give me a way to do so.

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1 REPLY 1
RokuDanny-R
Retired Moderator
‎09-14-2022 08:02 AM

Re: New order going to an old address

@DavidCLemon

Thanks for the post. I'm sorry to hear about the experience—that's not what we aim for.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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