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BobE1
Newbie
‎06-30-2023 04:36 PM

NESN 360 subscription does not renew when it's supposed to renew.

My subscription to NESN 360 is supposed to renew on June 30th.  When I try to watch NESN June 30th, I get a message that says Oops something went wrong with your payment method.  Is it because I use a credit card rather than a debit card?

 

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renojim
Community Streaming Expert
‎06-30-2023 11:38 PM

Re: NESN 360 subscription does not renew when it's supposed to renew.

Credit cards should work.  Are you sure it's not expired?  Maybe try to remove your payment method and add it again.

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