Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Moondoggy
Reel Rookie

My subscription to Paramount +

According to an email that I received from DirecTV today, I no longer need to subscribe to Paramount + and Showtime through Roku as that subscription is now free through DirecTV.  I logged on to Roku.com and canceled my automatic renewal to Paramount + and was told that I could continue watching Paramount + through February 4th as that's when my current subscription runs out.  My question is will I be able to setup Paramount + after the 4th using my DirecTV credentials?  If so, is there a way to switch my subscription now or do I have wait until the 5th to do so?  

0 Kudos
1 REPLY 1
RokuERey
Community Moderator
Community Moderator

Re: My subscription to Paramount +

@Moondoggy,

Thank you for the inquiry!
For these query, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.
We hope it helps!

Thanks,
Rey

ERey.
Roku Community Moderator
0 Kudos