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RickS77
Newbie
‎11-29-2023 09:26 AM

My NFL subscription expired too soon

I paid for a full year, watched for several months and then shut off the automatic renewal.  Then the access was shut off even though ROKU said I would have the subscription until the end of my contract year.  It is difficult to get a solution to this...

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RokuERey
Community Moderator
Community Moderator
‎11-30-2023 09:48 AM

Re: My NFL subscription expired too soon

Hi @RickS77,

Welcome to the Roku Community!

In this case, we would recommend getting in contact with our Account and Billing Team for further assistance about this.

To get in touch with them, please visit our Account-Billing Support page. Choose the "Account, payments & subscriptions" options, and they will be able to assist you with any related matter. 

We hope this helps!

Regards,

Rey

ERey.
Roku Community Moderator
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