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Made Payment but still want another Payment
I just made payment last week and now you want another payment. Please explain why.
Thank you Brian
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Re: Made Payment but still want another Payment
Hi @bottosr428,
Welcome to the Roku Community, and thanks for reaching out.
Could you please tell us more about the issue you're having? Are the charges for a subscription with a stand-alone channel or through Roku Pay?
With detailed information, we can assist you further.
All the best,
Kash
Roku Community Moderator
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Re: Made Payment but still want another Payment
Roku has taken 3 payments this month. Every week! How do i get refunded the 2 weeks? Who do I need to talk to?
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Re: Made Payment but still want another Payment
Hi @Vehoskins54,
For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions," and they are the best ones to help you with that matter.
Thanks,
Anjelie
Roku Community Moderator
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Re: Made Payment but still want another Payment
I have paid for peacock and roku but it is wanting me to pay for it again
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Re: Made Payment but still want another Payment
Hi @Renababes,
Warm greetings to the Roku Community!
Thanks for bringing this to our attention, and we're sorry for the trouble. You can reach out to our Accounts and Billing team to be better assisted regarding your concern. Kindly refer to the link that @RokuAnjelie has provided.
Please let us know how it goes.
All the best,
Kash
Roku Community Moderator