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rainesloretta98
Reel Rookie

Keeping being charged on Roku Pay

I was being charged $5.99 for roku international an now I’m being charged $11.99 what is this for an why did the the price go up 

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RokuTakashi
Community Moderator
Community Moderator

Re: Is CBS subscription the same as Paramount?

Hi, @rainesloretta98 
Thanks for reaching out here in the Roku Community!
We understand that you have a query on how to make a dispute for the Roku charge and it would be best to talk to the specified team since we need to gather your personal information.
For this issue, it may be more effective for you to get help from our billing team.

  • Please visit: support.roku.com
  • Sign in to your account
  • Look for the "Agent Support" tab at the bottom right corner of the page
  • Click "Check support options"
  • Click Account, Payments & subscriptions

You can also view and check the charges on your account and this link will help you out: How to review your purchase history and charges to your Roku account
Please keep us posted!

All the best,
Kash

Takashi O.
Roku Community Moderator
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