Account, payments & subscriptions

[Bcw2024]

I want to cancel frndly and get my money back for the month I never wanted I only wanted to test it out

[RokuReynan-L]

Hi, @Bcw2024.

Welcome to the Roku Community!

We appreciate you reaching us about canceling and wanting a refund for the subscription. We're here to help.

Here are the steps to cancel a subscription:

1. Go to my.roku.com/subscriptions
2. Under Active subscriptions, select the subscription you want to cancel.
3. Select Manage subscription and then select Turn off auto-renew. 
   Turning off auto-renew means you've canceled your subscription and you will not be billed for it in the future.

For a refund, you may contact our Account and Billing team for further assistance. Visit our Account and Billing Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.

Furthermore, you may visit this support article on how to manage or cancel subscriptions through Roku

We hope you find this information helpful.

Thanks,
Reynan