Account, payments & subscriptions

[Trandin]

Tried using the credit on fandango to buy a movie. However it was charged to my card not the $5 credit.

[RokuArjiemar · Accepted solution]

Hello! @Trandin,

Thank you for posting in the Roku Community!

We appreciate you contacting us about using the $5 credit from Roku. We're pleased to assist.

Our billing team would be happy to assist you directly. You can reach them here by phone or live chat and choose the option for "Accounts, Payments, and Subscriptions."

If you have more questions about identifying Roku charges, see the following resources for additional help:

• How to view your Roku payment history and charges
• How to update your Roku payment method
• How to cancel a Roku subscription

Thanks,
Arjiemar