I can't afford to order anything from you all, I believe someone in your company has hacked my debit card !!!!!!!!
Hi, @Patterson-7077.
Welcome and thank you for posting here in the Roku Community!
We understand that you have an unrecognized charge on your account. No worries, we're here to help.
Here are the steps to cancel your subscription:
We also suggest adding a PIN to your account to avoid any unrecognized charges on your account.
Here's how:
To speak with our live representative, you may contact our Account and Billing team for further assistance. Visit our Account and Billing Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.
Furthermore, you may visit this support article on what to do if there is a charge you don't recognize on your Roku account
We hope you'll find this information helpful. Let us know if you still have any questions.
Regards,
Reynan
I NEED TO TALK TO A LIVE PERSON
Hi, @Patterson-7077.
Welcome and thank you for posting here in the Roku Community!
We understand that you have an unrecognized charge on your account. No worries, we're here to help.
Here are the steps to cancel your subscription:
We also suggest adding a PIN to your account to avoid any unrecognized charges on your account.
Here's how:
To speak with our live representative, you may contact our Account and Billing team for further assistance. Visit our Account and Billing Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.
Furthermore, you may visit this support article on what to do if there is a charge you don't recognize on your Roku account
We hope you'll find this information helpful. Let us know if you still have any questions.
Regards,
Reynan