Account, payments & subscriptions

[mdmeyer]

Can I set up an account and be billed monthly and pay by check!

[atc98092]

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@mdmeyer wrote:

Can I set up an account and be billed monthly and pay by check!

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I seriously doubt it. Very few entities will submit bills on a monthly basis any more. They all want the ease of auto-payment. It also lowers their cost as they don't have to maintain an accounts payable team to handle the paperwork and the mailings. 

[olddog1]

conacting them  you get dicinected constntly

[Darren32]

I need **bleep** 

[olddog1]

Roku support is non existent all they do i lie and r want tell you reinstall app someday escalation team they never actually fix the problem l t5hey hve do0ne in my case is make excuses  for 9

=+ and counting    It is the changes they did to smart home app that broke things  they did not announce these changes I check google play store for app upates there were none same with firmware   The fis is easy if Roku had created back uop files which any person  that works with software programing should know enough to do Roku obvoiusly does not or they could have revert app back to what it was before these changes and that does not take 9+ days to accomplish it tacks roughly 1 hour  days

[Colleenabari]

I need to talk to a live person about my Roku account.  Can someone please call me or do I have to call Roku?

[debbie_martin61]

I need help updating my email address on my tv

[debbie_martin61]

I need my email address updated on my tv

[atc98092]

The email address shown on a Roku device is based on the user account that the device is linked to. It can be changed in your Roku user account at https://my.roku.com. 

If you want your Roku to be linked to a different Roku user account, you must perform a factory reset on the Roku and link it to the new account. There's no way to change the account a device is linked to without doing this.