Account, payments & subscriptions

[Heidilandry]

Hey my name is heidi. I'm trying to add a pin to my Roku pay and it won't let me. Can you help me

[RokuReynan-L]

Hi, @Heidilandry.

Welcome to the Roku Community!

Thanks for reaching out to us about having an issue adding a PIN to your account. We're here to help.

Here are the steps on how you can set a PIN on your account:

1. Sign in to my.roku.com
2. Under Device settings, select PIN/Parental controls
3. To set up a PIN, select Create a PIN

Furthermore, you may visit this support article on how to create, change, or remove your Roku PIN

We hope you'll find this information helpful. Let us know if there's anything else we could further assist you.

Thanks,
Reynan