Account, payments & subscriptions

[jerrymc7]

I've tried 2 diff. web browsers and am using No ad blockers, but no where on Roku.com is there an option to purchase ANYTHING.  (Yes, I'm logged into my account.)

I have an Empty Cart and no option to add to cart!  LOL

[JWS9518]

Where are you located?  Some apps/subscriptions are restricted based on the region.

[jerrymc7]

Los Angeles, CA. 
Wanted to buy the Roku 4K stick... 😒

[JWS9518]

I just checked too.  No cart for me either.   Looks there is some issue with their site at the moment.  It will probably come back in a bit.

[RokuRhea-V]

Hey everyone,

We’ve noticed that the "Add to Cart" option is currently missing on the Roku website. Thanks for bringing this to our attention!

Status Update 2/20 9 AM PST: Our team is actively investigating the issue. We’ll update this thread as soon as we have more info.

Note: For better visibility and reference, we'll mark this post as solved.

Thanks for your patience!

Best,
The Roku Community Team

[RokuRhea-V · Accepted solution]

Hey everyone,

We’ve noticed that the "Add to Cart" option was missing on the Roku website. Thanks for bringing this to our attention!

Status Update 2/20 10 AM PST: This issue is now resolved

Thanks for choosing Roku! Happy Streaming! 💜

Best,
The Roku Community Team