Account, payments & subscriptions

[RokuJohnB]

Hi @Robertbankhead5,

The Roku Community extends its greetings and appreciates your updates!
We recommend that you check the post by @RokuCarly above and follow the instructions if you wish to discontinue your Roku subscription. Should that be ineffective, you may reach out to our account and billing team—they are the specialist department that is best suited to handle your inquiry.

Keep us informed if you require anything more.

Warm regards,

John

[deal1tc2844]

I keep getting emails from Roku for Peacock and Outtv, I am tired of these emails telling me that my subscription has expired, and you want me to update my payment information.  I will not do that please cancel these, because I cannot do it.

[andyross]

If it says it has expired, then you presumably are not getting charged? Unfortunately, it looks like the only email notifications you can turn off are marketing. You can try turning that off if it is on.

https://my.roku.com/account/email