Account, payments & subscriptions

[RokuReynan-L]

Hi, @Sandrahartlet.

Greetings from the Roku Community!

Thanks for the update about having an issue canceling your subscription.

In this case, we suggest reaching out to the channel provider and inquiring further, as they are the ones who could cancel and provide further details regarding their channel functionality on the Roku platform. You can reach them through their direct Peacock Support

We hope this will be sorted out soon.

Regards,
Reynan

[Sandrahartlet]

I have tried everything   suggested  I get no results. Ruku dose not have pecock listed but they are paying 

[RokuReynan-L]

Hi, @Sandrahartlet.

Welcome to the Roku Community!

Thanks for letting us know that you're having an issue looking for the subscription. In this case, since you've already tried all the steps, we suggest reaching out to the channel provider and inquiring further, as they are the best ones who could provide further details regarding their channel functionality on the Roku platform. You can reach them through their direct Peacock Support

We hope this will be sorted out soon.

Regards,
Reynan

[brogun]

Same for me.. I DO NOT KNOW WHAT TO DO!!