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phiggins
Newbie
‎11-02-2023 04:20 PM

How to I talk with an agent to fix a suspicious problem?

Ok I need my payment taken out on the 3 Rd of each month. I get paid on the 3 Rd of each month so please use the the card I have on file. If you wait it will be to late. 

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RokuJanadeeK
Community Moderator
Community Moderator
‎11-02-2023 04:26 PM

Re: How to I talk with an agent to fix a suspicious problem?

Hi @phiggins, 

Thanks for posting in the Roku Community!

For issues concerning charges and payment, it may be more effective for you to get help from our billing team. Please get in touch with them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions," and they are the best ones to help you in this matter.

If you have any other questions or concerns, please let us know.

Regards,
Janadee

Nadee K.
Roku Community Moderator
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Nancyc2
Channel Surfer
‎12-09-2023 06:29 PM

Re: How to I talk with an agent to fix a suspicious problem?

Customer Service   816 272 8106

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