Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
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RokuReynan-L
Community Moderator
Community Moderator

Re: How to Change Payment Info

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Hi, @JohnsonD1957.

Welcome and thank you for posting here in the Roku Community!

We'll be happy to help you update your payment information. 

You may refer to @RokuJessica-G's accepted solution post above. 

If you need further clarification and assistance, please don't hesitate to let us know.

Regards,
Reynan

Reynan L.
Roku Community Moderator
Greenbay12
Newbie

Re: How to Change Payment Info

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I think you took to much money out of my bank account and I'm to see how much you took out of my bank account for ESPN+ and put my money right back in my bank account before I get action 9 new on u people 

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renojim
Community Streaming Expert

Re: How to Change Payment Info

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@Nanci1, no one here can help you.  You have to contact Account/Payment/Subscription support at https://support.roku.com/contactus.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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RokuReynan-L
Community Moderator
Community Moderator

Re: How to Change Payment Info

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Hi, @Greenbay12.

Welcome to the Roku Community!

We appreciate you letting us know about the charge on your account. In this case, you may contact our Account and Billing team for further assistance. Visit our Account and Billing Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.

We hope this will be sorted out soon.

Regards,
Reynan

Reynan L.
Roku Community Moderator
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