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Rainbow18
Newbie

How do you cancel a subscriptions?

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Can anyone tell me how do I cancel a subscription?

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renojim
Community Streaming Expert

Re: How do you cancel a subscriptions?

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It depends on whether the subscription is through Roku or directly with a provider.  If it's through Roku, you should be able to highlight the app on your Home Screen, press * on your remote, and choose the "Manage subscription" option.  You can also log into your Roku account at https://my.roku.com using the email address displayed on your Roku device under Settings->System->About and manage any subscriptions you have through Roku there.  If the subscription is directly with a provider, you'd manage the subscription on their website.

How to turn off auto-renew and cancel a subscription | Official Roku Support

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renojim
Community Streaming Expert

Re: How do you cancel a subscriptions?

Jump to solution

It depends on whether the subscription is through Roku or directly with a provider.  If it's through Roku, you should be able to highlight the app on your Home Screen, press * on your remote, and choose the "Manage subscription" option.  You can also log into your Roku account at https://my.roku.com using the email address displayed on your Roku device under Settings->System->About and manage any subscriptions you have through Roku there.  If the subscription is directly with a provider, you'd manage the subscription on their website.

How to turn off auto-renew and cancel a subscription | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.