Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
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julioc
Newbie

Re: How do I talk to someone at customer service??

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how do I get a live agent to discuss my problem?

 

 

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julioc
Newbie

Re: How do I talk to someone at customer service??

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how do I ta;k to a representative ?

 

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Penni
Reel Rookie

Re: How do I talk to someone at customer service??

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I am being charged for MGM and I didn't request.

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Penni
Reel Rookie

Re: How do I talk to someone at customer service??

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I was charged for MGM Idid not order

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Hana85
Newbie

How do I speak to customer services

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How do I raise an issue with customer services or the complaints department please? 

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renojim
Community Streaming Expert

Re: How do I speak to customer services

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Start at https://support.roku.com/contactus.  I don't know if you'll be able to reach anyone on a Sunday.

Roku Community Streaming Expert

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henryjbenz
Newbie

Re: How do I talk to someone at customer service??

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I cannot find or remember my 4digit pin. Where can I get it?

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renojim
Community Streaming Expert

Re: How do I talk to someone at customer service??

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@henryjbenz, there's no way to retrieve it, but you can reset it at https://my.roku.com.

How to create, change, or delete your PIN for your Roku account | Official Roku Support

Roku Community Streaming Expert

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Sheryl18
Newbie

Re: How do I talk to someone at customer service??

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I've basically tried everything and I am not getting any help.

 

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I need to talk to someone in billing and

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I need to talk to someone in billing

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