Hi @BarryMiller,
Welcome, and thank you for posting!
Regarding this matter, it will be more effective if you directly contact our account-billing team through the link here. Kindly choose the "Accounts, Payments, and Subscriptions" category. An option to talk to a live representative should be available. We guarantee that they are the best team to assist you with your billing concerns.
Let us know if there is anything else we can assist you with besides this, and we will continue to do so.
All the best,
Janadee
Nadee K.
Roku Community Moderator
