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Jebbing
Newbie

Help! Signed up for Peacock $1.99 special but got charged reg price

I signed up for peacock on Dec 31 flash sale offer 3 months $1.99. Was charged correctly first month. Now this month Roku charged reg price $7.99. Checked peacock acct and it shows I’m on the $1.99 special. 
how do I fix with Roku?

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RokuRhea-V
Community Moderator
Community Moderator

Re: Help! Signed up for Peacock $1.99 special but got charged reg price

Hi @Jebbing

Thank you for joining the Roku Community! 

I understand your concern about the charge for Peacock subscriptions. To better assist you, I recommend contacting our Accounts and Billing team, who are well-equipped to resolve your problem. You can reach them via Phone or Chat in the Accounts, Payments, and Subscriptions section. 

For additional assistance, you can check our support article on how to Manage or cancel subscriptions through Roku.

I hope this helps out!

Thanks,

The Roku Community

Rhea V.
Roku Community Moderator
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