Account, payments & subscriptions

[LeeinNJ]

I keep seeing this question and the only response is the same BOILERPLATE answer that is NOT accurate.  When I go to HULU. com, it says that my subscription is managed through ROKU. However, ROKU has not listed it among my subscriptions.  SEVERAL people have asked this question previously!  Wondering if it's possible to get an ACCURATE response from a REAL person in here???

[RokuHaz-M · Accepted solution]

Hi! @LeeinNJ 

Thanks for letting us know!

If you’re having trouble accessing your Hulu subscription, it could be linked to a different email account. This is a common issue, and the best way to resolve it is by contacting Hulu support. I suggest visiting their support site to find the info you need. Here's the link to their website for your convenience. Hope this helps!

Cheers!

Roku Community Team