Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Candjbarr
Reel Rookie

Roku subscription charge for FREE trial

I signed up for seven day free trial for Fox Nation this afternoon and Roku charged me a year subscription. Already charged my credit card. 

0 Kudos
1 REPLY 1
JWS9518
Streaming Star

Re: Roku subscription charge for FREE trial

With these free trial subscriptions, you need to make sure you have auto renew turned off or you will get charged for a subscription after the free trial expires.  You can try reaching out to Roku customer support or Fox Nation support directly and see if they will assist you.  Depending on their refund policy, you may or may not have any luck in that regard.

0 Kudos