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KennethArmes
Newbie
yesterday

Connecting to a paid service

Can't connect to Britbox. Subscription up to date. Asks to sign in with my Roku credentials, message comes back that Britbox is not associated with this account. Yet subscription is paid through Roku.

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KennethArmes
Newbie
yesterday

Re: How do I talk to someone at customer service??

I am paying for Britbox on my Roku service, I am unable to connect will not allow me to use my Roku.com sign in on my Roku television set. My subscription is current and on auto renew.

When I connect to Britbox and attempt to sign in it asks if I wish to use my Roku email address, click yes, then asks for my Roku password. When I enter my Roku password I get a message that Britbox is not associated with this email.

How do I solve this conundrum?

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