Account, payments & subscriptions

[rokewe4ewe]

Walmart is now offering free Paramount+. As instructed online, I'd cancelled my previous Roku subscription to Paramount+ (current billing cycle ended 2022-4-Oct). When I try creating a new Paramount+ through my Walmart account, it says I have to first cancel my existing Paramount+ account (already done).

2 Questions:

1) Most importantly: what to do / how long to wait before I'm allowed to re-subscribe via Walmart, and

2) Less Importantly: how to upgrade my free Walmart Paramount+ subscription to Premium

[makaiguy]

As Roku is now out of the loop on this entirely, this sounds like a question best directed to Walmart and Paramount.

[Sillyrn]

SAME ISSUE! I cannot change it. My subscription was cancelled over a year ago! I cannot change it. I didn’t sign up anywhere else infact had different emails altogether and cannot make any dents in the problem. Walmart is useless in general. 
#walmartsucks #useless #help #paramount #ripoff #waste #gimmemymoney

[HDMIGuy]

@Sillyrn I noticed you tagged your post with Walmart Sucks, useless, ripoff, waste, etc...

However you are a Walmart + customer?  I normally do not do business with companies that I don't trust.  I am confused!

[rokewe4ewe · Accepted solution]

One has to wait until the entire billing cycle has elapsed (they bill 1 month in advance), and then you can hit the Walmart+ site, where you can switch over from Roku to your Walmart subscription with the click of your mouse / touchpad. I am impressed overall with how easy the transition was overall.

[Tjw1]

Explain how ?  I didn't have a paramount account and am a walmart + customer. There was no where to even sign up with it. 

   Now,I have a device not a smart tv so maybe on the devices  it doesn't work?  Also, where is a number or email for Roku?!  That would help immensely if you could  email them.

[HDMIGuy]

@Tjw1 https://www.facebook.com/watch/?v=450210937141130

[rokewe4ewe]

This is a direct copy / paste from the Walmart.com site: 

You must have an active Walmart+ membership to access this benefit. Don’t sign up through Paramount+. 

To sign up, you must: 

1. Sign into your Walmart.com account. 
2. Go to the My Account page. 
3. Select the Walmart+ tab. 
4. Find Video Streaming with Paramount+ in the Benefits Hub.
5. Select How Streaming Works to learn more. Then select Get Paramount+. 
6. Create a Paramount+ account. 
   
   • You must use the same email for your account with Walmart+. 
7.  Build your profile to start streaming. 

Current Paid Subscription to Paramount+ 

• You can still get this benefit if you already have a Paramount+ subscription. 
• You must use the same email address for your Paramount+ and Walmart+ account. 
• If your Walmart+ email is already in use for your Paramount+ subscription, you must cancel your paid Paramount+ subscription, allow it to expire, then sign up through Walmart+.  
• If you’re using a different email address for Paramount+, you can cancel the paid subscription or wait for the end of the billing cycle. Then sign up for Paramount+ using the Walmart+ benefit. 

[Pelleycj]

Roku is not out of it. I had my Paramount Plus added to Roku and removed the channel. I tried to add it back and it defaults to Roku. Doesn’t sound like it is just Walmart to me, this seems to be a Roku issue.

[Pelleycj]

I am able to log into my Paramount Plus on my iPad and browser but not on my Roku. It defaults to Roku.