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Dusang
Newbie
‎08-22-2022 06:50 PM

Cannot subscribe to HBO MAX

Roku APP says HBO MAX is installed. When I try to watch HBO MAX on Roku TV it says to choose a plan and then pay for it with my ROKU Pin. When I try to pay on the HBO MAX app on ROKU TV it won’t accept my pin.  I went to the ROKU APP and updated my payment info and changed the pin last night and HBO MAX cannot verify my information.
 

1 REPLY 1
renojim
Community Streaming Expert
‎08-23-2022 02:00 AM

Re: Cannot subscribe to HBO MAX

If you just updated your Roku PIN try restarting your Roku device by using "System restart" under Settings->System or Settings->System->Power.

You may find it easier to subscribe to HBO Max directly (not through Roku):
https://www.hbomax.com/subscribe/plan-picker

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