Account, payments & subscriptions

[RokuReynan-L]

Hi, @Sandrahartlet.

Greetings from the Roku Community!

We understand that you wanted to cancel a subscription. In this case, have you tried the accepted solutions above? If so, you may cancel the subscription through your streaming device.

Here's how:

1. Press the Home  button  on your Roku remote.
2. From the Home screen, use the arrow buttons on your remote to hover over and highlight the app whose subscription you want to cancel.
3. Press the Star button  on your remote.
4. Select Manage Subscription to view the renewal date and access additional options. If you don't see this option, your subscription is not managed through Roku.
5. To cancel a subscription, select Turn off auto-renew.

Furthermore, you may visit this support article on how to manage or cancel subscriptions through Roku

We hope this will be sorted out soon.

Thanks,
Reynan

[Sandrahartlet]

Why does ruku not show  subscription  for peacock  ruku takes payment out monthly  I have been trying  to  cancel  for long time

[Sandrahartlet]

Singing into ruku account does not help. It says I have no subscription  through them . Ruku takes money out of checking account monthly