Account, payments & subscriptions

[Gigi01]

I want to cancel Roku for CBS and stop Autopay it shows that I don't have any subscriptions I have 2

[RokuBernie-D · Accepted solution]

Hi @Gigi01,

Welcome to the Roku Community!

We understand you wanted to cancel your subscription to your CBS channel and remove it from auto-renew. It would be best to talk to our Account-Billing team, as they can further assist with your concerns. They are the expert in handling this type of concern. You can contact them here at the Accounts and Billing support page.

In addition, you can visit our support article on how to turn off auto-renew and cancel subscriptions.

Hope you'll find this helpful info. Let us know if you still have any questions.

Kind regards,
Bernie