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Dltbs
Newbie

Re: Can't change Pin, and Keep my kids from DL

It's sad to see this issue has yet to be fully addressed. Not everyone has a computer to use. Has everyone that has gotten to work been on a computer?

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HDMIGuy
Roku Guru

Re: Can't change Pin, and Keep my kids from DL

I just tried to change my pin on a phone and it was greyed out.  Worked fine on a computer.  

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Tam187
Reel Rookie

Re: Can't change Pin, and Keep my kids from DL

I ended up contacting customer service via chat, and it was chgd by a live agent. But, that still doesn't negate not being able to use the self help feature online. So many are having this issue, and it still hasn't been resolved. 

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