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Lblake
Newbie
‎03-05-2024 07:16 PM

Can not update payment so my subscriptions gone

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My card expired in Oct. So when I got my new one, I updated my card. It worked fine till Feb. Now Roku is saying update payment. I keep doing that but none of my subscriptions are getting paid. What can I do

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renojim
Community Streaming Expert
‎03-06-2024 01:37 AM

Re: Can not update payment so my subscriptions gone

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@Lblake, contact "Account, payments & subscriptions" at https://support.roku.com/contactus.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

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renojim
Community Streaming Expert
‎03-06-2024 01:37 AM

Re: Can not update payment so my subscriptions gone

Jump to solution

@Lblake, contact "Account, payments & subscriptions" at https://support.roku.com/contactus.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Reply
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