Account, payments & subscriptions

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amwhalen44
Newbie

Re: Already have active subscription

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I too am having issues,I just paid with my cash app,got a notification saying I paid so I know it's definitely paid,through roku,then I go to use paramount and it says I have a subscription and to sign in,yet I'm already signed in.....

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renojim
Community Streaming Expert

Re: Already have active subscription

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@amwhalen44, are you trying to access it through "The Roku Channel" or Paramount's standalone app?  The subscriptions are mutually exclusive.  If one doesn't work, try the other.

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