Hi, @TN3.
Welcome to the Roku Community!
Thanks for bringing this to our attention. We'd like to know more about the promotion's issue.
Where did you see the advertisement? Also, could you please send us a picture for reference? You may send it through DM. Please click here on our name to get to our profile page, then click "Send this user a private message" to contact us privately.
Furthermore, you may visit this support article on why does the promotion code for my special offer not work?
We'll wait for your response.
Regards,
Reynan
Reynan L.
Roku Community Moderator