Now setting the audio adjust is NOT working!
Hi Community users,
We see that you're seeing issues when using private listening on YouTube. We'd be glad to take a closer into this. However, we'll need your help.
Could you please share with us the details below?
We'll look forward to it. Thanks!
Regards,
Rey
Hisense Device Model: 55R6+
Serial: X00100P1CUP8
Device ID: SO22H091CUP8
Mobile: Iphone 12 Pro Max
IOS Version: 16.6.1
Two TVs with the issue:
TCL: 43S435
SERIAL: X00000T373PY
Device ID: S02ST0C373PY
TCL: 43S425
SERIAL: X00000Y5M5XF
Device ID: S039H9D5M5XF
iPhone 13, iOS 16.6.1
Hi Satcruiser SLrobertB,
Thank you for providing the information!
Please be aware that we have passed along your details to the appropriate Roku team for further investigation.
We appreciate your patience and understanding in the meantime.
Thanks,
John
Hisense Rokutv
model: C232x. Software: 12.0.0.4182
IOS:16.6.1
TV
Device Model: onn. model 100018971
Serial #: X00000S1964P
Device ID: S06E8001964P
Software version: 12.5.0 . build 4169-CF
Mobile Device
Brand: Google
Modle: Pixel 4a
OS: Android version 13
Roku Device Model: 3810X
Serial: YH00E9603866
Device ID: 21399E603866
Mobile: Samsung Galaxy S22
Android Version: 13
Youtube is completely unusable when using personal listening.
I'm having the same issue only with YouTube. I am using AirPods Pro 2. The issue is exacerbated and unwatchable when viewing at any speed above 1.0x. If I use wired earbuds into the remote, it plays perfectly fine, not a single glitch. All other Roku apps don't have this issue.
I'm looking forward to a fix! Please let me know if I can offer more information. Thanks very much.
Roku
Mobile device brand, model, and OS
Model : 46660X-Roku Ultra
Serial #: YJ0086327340
Devie ID: CK3928327340
Software: 12.0.0 build 4184-46
Mobile brand: Apple
Model: Iphone 13
OS: iOS 16.6.1
