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  1. Roku Community
  2. Tag: TV & Player settings
  3. TVs & players
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  • rdvorak's avatar

    Unable to save changes when changing the Device location name

    I moved a device to another location and tried to change the location name under "custom location". Every time I hit "save" after changing the location name, it reverts back to the original location.
    rdvorak
    9 hours agoPlace TVs & playersTVs & players
    371Views
    0likes
    7Comments
  • VA1DER's avatar

    Unable to locate Bluetooth on Roku Ultra after reset

    My brand new Roku Ultra reset and when it came back Bluetooth is now nowhere to be found. My already-paired headphones won't connect and the "Add devices" now only shows remotes as compatible. Did Roku just take away Bluetooth support???
    VA1DER
    10 hours agoPlace TVs & playersTVs & players
    35Views
    3likes
    4Comments
  • kwwells51's avatar

    "INETSAT" appears at the bottom of the screen on some apps

    Why have I suddenly started to have the word "INETSAT" appearing bottom left of my screen on some channels, please? More to the point, how do I get rid of it?
    kwwells51
    2 days agoPlace TVs & playersTVs & players
    443Views
    0likes
    4Comments
  • Girltoo's avatar

    New Roku stick Black and White screen

    None of the suggestions changed the roku from Black and white. This is a new stick. I tried all of the display types. Two still bandw. I dont have another TV to try. My vizio regular TV is in color. I got a new cable. Any other suggestions or do I need to return it. Is it the type of roku?
    Girltoo
    6 days agoPlace TVs & playersTVs & players
    25Views
    1like
    1Comment
  • Jbanville's avatar

    Green screen with auto/Dolby vision setting on 4kHDR stick

    Got a 3820x2 stick. Directly connected to hdmi on LG Oled. Stick resolution is set to auto/4k Dolby vision. Watching some 4k vids on YouTube, I get a green screen with audio. Switching to plain 4k “fixes” the issue. Googling it is how I found this work around since others have reported green screen issue with Dolby vision. Can this be fixed so I can leave the stick in auto / Dolby vision setting?
    Jbanville
    9 days agoPlace TVs & playersTVs & players
    46Views
    0likes
    1Comment
  • iamrhumgod's avatar

    Roku Ultra stopped working through the HDMI component converter

    My Roku Ultra 4670 stopped working on my older HDMI to Component converter which is connected through a Harman Kardon AVR 320 receiver to my Mitsubishi DiamondScan 65" projection TV. The converter supports HDCP 1.4 and below, so not sure if an update forces a newer version of the HDCP protocol? I get audio but no video.
    Solved
    iamrhumgod
    13 days agoPlace TVs & playersTVs & players
    177Views
    1like
    11Comments
  • Andyb3's avatar

    No Payment Method option from the Menu screen

    I have this problem on my Roku 3920x. The payment method does not appear. I have already tried factory resetting it several times.
    Andyb3
    16 days agoPlace TVs & playersTVs & players
    48Views
    1like
    1Comment
  • randallhust's avatar

    Roku TV says must connect to usb power - but its a TV...

    I have a TCL Roku TV that I've been using for several years. Today it gives me an on screen error "You'll need to connect your USB to a power source. Visit go.roku.com/usb for more information." The problem is, this isn't a roku usb stick, its a Roku TV. There's no USB to connect to a power source. Everything works fine except for this annoying error message.
    randallhust
    17 days agoPlace TVs & playersTVs & players
    355Views
    1like
    4Comments
  • AlexH-03's avatar

    Roku Ultra over rich color while streaming

    Hi, I have a Vizio 65-inch 4k TV with LED screen I also have a Sony 4k Bluray player and a AppleTV 4k and a Roku 4k Ultra And an Onkyo 4k AVR My devices are connected to my TV using HDMI cables My Question is: All my devices work fine with good color level matching on my TV except for the Roku 4k Ultra. The problem I am having with the Roku is that the Color is Much to Rich and I don’t know how to adjust the color levels on the Roku device. this appears to be a known issue that the picture appears too RED using the Roku device.
    Solved
    AlexH-03
    17 days agoPlace TVs & playersTVs & players
    118Views
    1like
    7Comments
  • pterodactyl1's avatar

    Closed caption keeps turning off

    My devices stop closed captioning all the time, both requiring 1-3 restarts a day. Multiple apps - Peacock+, Hulu, Max, Paramount+. I am not changing the settings - it shows on, and ONLY restarting eventually fixes it. Turning the setting off and back on does not help. Roku3 4230R Roku 3821R2 Streaming Stick 4k+ V.14.6
    pterodactyl1
    18 days agoPlace TVs & playersTVs & players
    150Views
    3likes
    5Comments