Forum Discussion

Girltoo's avatar
Girltoo
Newbie
6 days ago

New Roku stick Black and White screen

None of the suggestions changed the roku from Black and white. This is a new stick. I tried all of the display types. Two still bandw. I dont have another TV to try.  My vizio regular TV is in color. I got a new cable. Any other suggestions or do I need to return it.  Is it the type of roku?

1 Reply

  • RokuElizer-A's avatar
    RokuElizer-A
    Community Moderator

    Welcome, Girltoo​ 

    It appears that your new Roku Streaming Stick show's black and white screen. Thanks for sharing the steps you've tried so far. Could you please send us a video showing the issue as it occurs? Also, try connecting a different device to see if that works. 

    In the meantime, you could try plugging the Roku Stick into a different HDMI port on your Vizio TV. 

    Let us know how it goes!

    Roku Community Team