Forum Discussion
RokuElizer-A
6 days agoCommunity Moderator
Welcome, Girltoo
It appears that your new Roku Streaming Stick show's black and white screen. Thanks for sharing the steps you've tried so far. Could you please send us a video showing the issue as it occurs? Also, try connecting a different device to see if that works.
In the meantime, you could try plugging the Roku Stick into a different HDMI port on your Vizio TV.
Let us know how it goes!
Roku Community Team