Forum Discussion

Besplay's avatar
Besplay
Newbie
2 years ago
Solved

Wrong location display on TV

Same problem. I’ve reset the zip code probably 30 times. One day I’ll get the city I live in for a few days (Kansas City), then back to Denver for weeks. So frustrating!  I’ve tried disconnecting, re...
Roku TV
tv & player support
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    3 months ago

    Hello, tanddzimmerman​.

    We'd like to know more about it, since you mentioned it's a new TV. Are you referring to the live over-the-air channels or live streaming channels on Roku?

    Let us know when you can!

    Roku Community Team

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
3 months ago

Hello, tanddzimmerman​.

We'd like to know more about it, since you mentioned it's a new TV. Are you referring to the live over-the-air channels or live streaming channels on Roku?

Let us know when you can!

Roku Community Team

Ridestwowheels's avatar
Ridestwowheels
Reel Rookie
2 months ago

My problem is over-the-air channels.

  • RokuHaz-M's avatar
    RokuHaz-M
    Community Moderator
    2 months ago

    Hi there! Ridestwowheels​ 

    It looks like your over-the-air channels on Roku might be showing the wrong location. Let's try updating your ZIP code by following these steps:

    1. Press the Home button on your Roku remote
    2. Go to Settings > System > Zip Code
    3. Enter your correct ZIP code and press OK

    Once that’s done, head over to Live TV, then choose Set up input or Scan for channels. This will refresh your channel lineup based on your updated location.

    Let us know how it went!
    Roku Community Team