Forum Discussion

Sullivan358's avatar
Sullivan358
Newbie
4 years ago

Why is one of my devices showing wake this device on my app remote? How can I make it connect again?

While using my Roku app as the remote, I have notice one of my devices says wake this device when I am selecting which device I would like to connect to. I click my option, and then it counts down fo...
remotes
renojim's avatar
renojim
Community Streaming Expert
4 years ago

Try turning off "power saving" under Settings->System->Power.

makaiguy's avatar
makaiguy
Community Streaming Expert
4 years ago
renojim wrote:

Try turning off "power saving" under Settings->System->Power.

Sullivan358-

If you can't connect via the Roku app to do this, first unplug the Roku in question from its power for a few seconds then plug it back in.  After it boots up, try the Roku app again.  If the app now connects, try renojim's suggestion.

  • Iconsee99's avatar
    Iconsee99
    Reel Rookie
    3 years ago

    I didn’t have the actual remote so this is what I had to do to resolve this:

    - Power off both wifi and TV (not sure both are necessary but I did both)

    - Turn on TV once Wifi is up ( I was able to power on TV with the Roku app)

    - Go into Settings —> System —> Power —> Enable Fast TV Start

    My app remote has worked fine ever since. I did have to restart wifi and TV once more after changing the setting but you might not have to