Voice remote pro not holding charge
My remote worked fine for about 2 months or so, held a charge for weeks on end. Now when I charge it it dies in 3 days. I have used four different bases, four different charging cables, multiple plu...
Forum Discussion
Hello,
I, too, am experiencing a very similar issue. My Voice Remote Pro will not hold a charge any more. I've charged it overnight and immediately once I disconnect the charger, I get the 0% message on my screen. Plugged in, it works fine, but no matter how long I charge it for, it dies once disconnected from power. I do use the Private Listening feature, but again, I give it ample charging time. Here's the info you may need below:
Remote Model: RC538
Roku Device Serial: YN00J6901365
Software is updated.
Thank you
HI FabianM,
Thanks for posting in the Roku Community!
I have forwarded your details to our Support team and they will send you an email to assist you further with this issue.
Please stay safe and healthy, we thank you for your patience for the time being.
Best regards,
Mary
