My Roku remote won’t turn the volume up or down. It is at 10 and won’t go in either direction. Mute button works, but that’s it. Changed batteries also. Does not have the mic on this remote either.. utterly confused here, help please!!
So, you have Roku tv, and it came with IR remote? Then there is nothing that can be done to program it, with IR remotes it either works or don't. Keys on remotes can go bad if used often. No actual Roku made Roku tv's have ever came with an IR remote, only named brands of Roku tv like from TCL, Insignia, Hisense and so on have come with oem IR Roku tv remotes. You would have to get in touch with manufacturer. Or, go to your local Walmart, you can buy new Roku tv IR remotes for $10. Or upgrade to Voice remote for $20.
Hey there!
Unable to control the volume buttons on the Roku remote? It could be that your Roku remote needs to be set up for TV control.
Try this...
Click here for additional help!
Roku Community Team
That will not work considering I do NOT have a voice remote.. also when I select “ remote and devices” it says add remote like it doesn’t recognize the one I have. Also this is the original remote that came with the TV
Point taken, DB1921!
Appreciate you confirming some details. Can you share what type of Roku remote you have? Perhaps, a picture would help us identify.
Looking forward to your reply!
Roku Community Team
