Hi everyone,
Thanks for the posts and feedback.
Please be aware that we believe that the issue regarding requesting the HDMI extender on our Support page should now be resolved
We would recommend trying to submit the form on here: https://my.roku.com/hdmi
If you are still experiencing an issue, please let us know.
Thanks,
Danny
Hi EarthBoundX5,
Welcome to the Roku Community!
What was the error message when you attempted to claim for HDMI Extender?
There are a couple of things you can try to resolve this issue:
Clearing your cookies or cache or reloading the web browser or using a different browser to access https://my.roku.com/HDMI. Do you have a computer you can access the website with?
In addition, please make sure to use the number "zero" instead of the letter "O" when inputting your serial number into the form.
If you are still having any issues with claiming the free HDMI extender after following these steps, please provide the serial number of your Roku device so we can assist further.
Please keep us posted.
Regards,
Mary
Can you share an actual customer count who are successfully able to order this
