Forum Discussion

djw1577's avatar
djw1577
Reel Rookie
12 months ago

Toshiba 2011 TV will not turn on with remote

I just bought a second Roku 4K streaming stick and everything works well except my 2011 Toshiba TV will not power on with the remote.  The volume works fine along with the power button to turn it off...
remotes
djw1577's avatar
djw1577
Reel Rookie
11 months ago

I have followed those instructions and it finds the code that turns the music off, but the code will only work the volume and turn the TV off.  Once the TV is off, that code will not turn the TV back on for some reason.  Once again, it only works the volume and the TV off, but not back on.

Action1's avatar
Action1
Newbie
9 months ago

I have this same issue 😞

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    9 months ago

    Hi, Action1 

    Thanks for posting, and welcome to the Roku Community.

    I appreciate you for letting us know that you are having the same issue as reported in this thread, and I would like to gather more details.

    To help me understand the issue better, can you please provide the details below:

    • What specific Roku device do you currently have?
    • What specific Roku remote model you are having issues with?
    • Have you tried any troubleshooting steps so far such as replacing the batteries?

    With more details regarding the issue, I can continue to assist you.

    Thanks,
    The Roku Community Team.