Solved
TCL Roku TVs Not Connecting To WiFi But Do Connect With Wired
I have 2 32 inch TVs that will not connect to wireless. I have a USB dongle that I hooked up directly to my mesh node because I thought maybe the firmware was out of date. I performed an update while...
Hello! FoxGonzo,
Thank you for posting in the Roku Community!
We appreciate you reaching out about your TCL Roku TV's WiFi connectivity issue and attempting all possible troubleshooting steps. We are here to assist you.
We will need assistance from our friends at TCL to diagnose your TV's hardware. If the hardware fails, they will provide you with your options.
If you're encountering an issue with your Roku TV manufactured by a Roku partner, start by contacting the manufacturer. Each TV manufacturer provides direct support for its models.
You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837
Thanks,
Arjiemar
