Forum Discussion
2 Replies
- RokuRhea-VCommunity Moderator
Hey upsideoutlook3
Before moving from the Roku mobile app back to the physical remote, ensure the remote is powered—either with fresh batteries or a full charge if it's rechargeable. For voice-enabled remotes, press and hold the Home and Back buttons while aiming it at your Roku device to start the pairing process. If you're using an IR (infrared) remote, simply press the Home button while pointing it toward the device. For additional support, you can visit here.
Let us know how it goes!
Roku Community Team - Strega2Roku Guru
Did the remote stop working? I would guess the original remote has been working all along.