Forum Discussion

lsalero's avatar
lsalero
Reel Rookie
4 years ago

Stuck on Activate your Roku Player page.

I get the activate your Roku now link in my email. When i click the email and go through all of the steps nothing happens. I finish the steps it says DONE. No code pops up on my screen it just goes t...
TV & Player Setup
Monster26's avatar
Monster26
Newbie
4 years ago

I am having the same issue. But not only am I stuck on the activation code page. It won’t let let me go to the home page and keeps saying it couldn’t connect with my email even though I got the email at least 10 times. I’m on the same network and my phone can’t find the roku device. HALP!! Lol 

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
4 years ago

Monster26

Thanks for the post.

Can you please specify the issue you are experiencing? What exactly are you seeing on screen? Have you already activated your device through the email activation? For clarification, what are you trying to do with your phone?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

  • Ronlewis99's avatar
    Ronlewis99
    Newbie
    4 years ago

    I have gone through the activation email/procedure four times already. I am stuck on the activate your Roku player page. It says please check your inbox which I have done multiple times and clicked on the activation button multiple times. It doesn’t go be on this page no matter what I do.

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator
      4 years ago

      Ronlewis99

      Thanks for the post.

      Can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.

       

      Thanks,
      Danny

      • Jsm716's avatar
        Jsm716
        Newbie
        4 years ago

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