Forum Discussion

trsh57dish's avatar
7 hours ago

Setting Up Roku Without Entering Credit Card Information

When I moved into my new home recently and tried to set up internet and streaming services, my recently purchased Roku tv worked fine using my antenna, but when the cable tech tried to get it set up for me, it asks for my credit card number and additional information and he said there is nothing he can do to get it set up until I resolve this issue.

I can not have my tv held hostage by Roku because I do not want to provide my credit card information.  What do I have to do not to waste the money that I spent purchasing this tv?

 

2 Replies

  • RokuArcelyn's avatar
    RokuArcelyn
    Community Moderator

    Welcome, trsh57dish​!

    You can activate your Roku without adding any credit card or payment details.

    Here's how to do it:

    1. Start the Roku setup on your TV: Follow the on-screen instructions until you're prompted to link your device to a Roku account.
    2. Go to my.roku.com/signup: Create a new Roku account using your email and password.
    3. Skip the payment info: When asked to enter credit card or PayPal details, look for the "Skip and continue" option at the bottom of the page.
    4. Once your account is created and linked, your Roku will be ready to use.

    Hope this helps! Let me know if you need more info.

    Roku Community Team

  • renojim's avatar
    renojim
    Community Streaming Expert

    If you don't intend on using it for streaming, don't connect it to the Internet and use it as a "dumb" TV.  Otherwise, set up a Roku account without a credit card:

    https://my.roku.com/signup/nocc