Forum Discussion

Connerjflynn's avatar
Connerjflynn
Reel Rookie
4 years ago

Roku won’t connect to internet after resetting router and factory reset

I’ve read through others with the same problem, but my Roku Premier suddenly stopped working and will not connect to the internet. I’ve restarted it, restarted the router, and done a Roku factory res...
tv & player wifi
Imfacial's avatar
Imfacial
Newbie
4 years ago

I have the exact thing happening with both my express and premiere… both stopped the same day… and I’ve done all of the above… multiple times!!! Signal strength is topped out, router was reset multiple times, factory resets abroad… and no matter how many times I enter my router, they fail to connect….

  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    4 years ago

    Hello Imfacial

    Thanks for reaching out here in the Community!

    The suggestions in my post above may help. Try giving them a shot. Let us know if there's any difference after.


    All the best,
    Kariza