Forum Discussion
RokuCarly
2 years agoCommunity Moderator
A warm welcome to the Roku Community, hc72!
Thanks for letting us know about the issues you've encountered with your Roku remote. We'd be happy to help.
May we first know if this is the remote that came with your Roku Express? If so, kindly provide us with the serial number of it for reference. Furthermore, kindly visit this support article for additional troubleshooting steps: How to fix your Roku voice remote
In the meantime, we appreciate the steps you've taken to fix your remote. We'll be looking forward to your update.
Best regards,
Carly