Roku Ultra Wired Connection Does not Work
I am having the exact same issue. Roku Ultra's not connecting to my wired network. I have bought several new devices and they either will not work out of the box on my wired network (wireless does ...
Forum Discussion
Hi, jrnewman7
Greetings, and welcome to the Roku Community.
We appreciate you for bringing this to our attention, and we understand the situation you're having regarding the wired network not working on your Roku Ultra. For us to assist further, we'd like to gather more details on this. Kindly provide the details below:
- Roku device model, serial number, device ID, and software OS/version. (These can all be found in Settings > System > About).
- Are you receiving any error code or message when you connect using the ethernet cord?
- Troubleshooting steps performed?
With more details referring to the issue, we'll be able to determine and analyze this further.
We hope for your response.
Best wishes,
Kash
