Forum Discussion

Karma_'s avatar
Karma_
Roku Guru
8 hours ago

Roku Ultra not on the homescreen after start up

Another issue I’ve been experiencing. Whenever I wake up my Roku Ultra player it’s on some random page and rarely ever on the homescreen anymore.  Been happening for a few months now. Anyway my in...
home screen
tv & player support
RokuSuzette's avatar
RokuSuzette
Community Moderator
5 hours ago

Hey, Karma_​ 

It appears your Roku Ultra isn’t reaching the home screen after powering on. Thanks for providing the Roku device's information. 

We suggest restarting your Roku device by going to Settings > System > Power. If you don’t see a Power submenu, just skip ahead and select System Restart.

Once the restart is complete, try turning off your TV using the Roku remote, then turn it back on and check if it loads to the home screen.

Let us know how it goes!

Roku Community Team